The following were used for the Secondary Science Leaders Meeting for 02 Jul and 09 Jul 2025:
https://go.gov.sg/02julselfservice
https://go.gov.sg/09julselfservice
These self-service helpdesks allowed participants to access their SLS Assignments and breakout Teams meeting URLs quickly, without having to search through their emails or navigate deep into SLS.
The html files are attached, all generated with Claude.
B3 and B4 of the following will be shared with the Secondary Science team, as part of Growing Together Series ‘Excel in Excel’.
These 2 simple activities demonstrate how AI can be used to reduce time spent on administrative work.
👩💻 How We Used AI to Build the SSLM Self-Service Helpdesk (9 Jul Edition)
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https://iwant2study.org/lookangejss/jinSheng/SSLMHelpdesk%20/09%20Jul%20SSLM%20Helpdesk%20v3.html |
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https://iwant2study.org/lookangejss/jinSheng/SelfServiceHelpDesk/SelfServiceHelpDesk02Jul.html |
At SSLM 2025, we introduced a new feature to support participants: the Self-Service Helpdesk — a streamlined, user-friendly webpage designed to reduce manual load on the organizing team while giving attendees immediate answers.
What makes this interface special? It's AI-assisted from end to end.
⚙️ Built with AI Assistance
The HTML, CSS, and JavaScript code for the Helpdesk interface was generated using an AI co-pilot, which accelerated development by:
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Rapidly prototyping interface layouts
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Suggesting modern, accessible UI/UX design elements
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Optimizing responsiveness across devices
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Ensuring clean and maintainable code
We simply described what we needed: a clean, mobile-friendly helpdesk page with expandable FAQs and quick links. The AI interpreted these requirements and scaffolded the first version in seconds. From there, we made custom adjustments and tested it in context.
🎯 Why It’s Useful
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✅ Reduces admin workload: Many common queries are handled directly on the page.
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✅ 24/7 availability: Participants can access help anytime, even outside event hours.
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✅ Quick updates: Changes to the content (e.g., schedule or venue updates) can be pushed instantly without needing to redesign the interface.
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✅ Scalable: The same framework can be reused for other events — just swap the content.
🚀 Bigger Picture
This Helpdesk is more than just a web page — it’s a small example of how AI can be integrated into educational operations to enhance user experience and reduce repetitive tasks. As part of ETD’s broader EdTech vision, this project shows how AI can empower educators and support staff to focus on higher-value work.
https://weelookang.blogspot.com/2025/07/how-we-used-ai-to-build-sslm-self.html